AT&T did not make me "...a VERY SATISIFIED customer."

We tried to order cable TV and we ordered online expecting a charge for the monthly cable service, the monthly receiver fee, and then one time installation fee. Lo and behold! When the confirmation of the order came, there was also a monthly service and maintenance fee of $4. ok. i know that's not a lot of money and in the grand scheme or a year service will only amount to $48 or so... but it's the principle.

I called to ask them to waive the charge b/c it was not disclosed when I ordered it even though it appears on my order confirmation. I tried to explain to them that the confirmation did not accurately confirm what I ordered and that because they did not disclose the charge when I ordered, they should waive the charge.

After speaking to the customer service rep and then the escalation manager, they told me the best they could do for me is to credit me one month. My last ditched effort was to get on the phone with the manager and have her tell me that there was nothing she could do (now seemingly not even the lame one month credit). She could not readjust any charges in anyway and had the gall of challenging me that if I had known about the charge then would I have not ordered. I had to respond that it would have been considered, yet wasn't b/c I didn't know about it and that $48 to me was likely way more important than $48 to her company. She then added insult to injury by saying that they were now going to make sure the charge appears on their order form and pseudo-thanked me for bringing it to her attention so that future customers would not be misled.

we canceled the order. AT&T sux. So does manager Caroline Behemer. Or something like that.

Return of the Blogging

After posting my tyraid re Gmail and quickly de-posting the entry after realizing on the morning of April 1 that I was a proven a fool...I return to blogging. and even despite my efforts to quickly hide my shame and humiliation...nevertheless, some of you saw the posting and I had no choice but to fess up and hang my head low. but in my defense, the posting was March 31...so technically for me it was not April Fool's Day yet.

Stupid jokes.

So I return with the question of... should I feel weird going to a birthday party for a 23yrd old turning 24 at a bar/club?? hmm...i don't feel like it's weird. but should people find out or figure out how old I am...will I become one of those..."over 30 year old losers that still go to the clubs" What comes around goes around...I should have been wiser when those thoughts ran through my head when I was but a young 23 year old. There's nothing wrong with someone in their 30s still going to the clubs!!!!

*sigh* the last time I went to a club with this type of crowd...i remember thinking..."i can't stop dancing and sit down! I have to dance the whole night or i'll look old!" haha. my shoes didn't help. they were cute as heck but of no help with the endurance dance-a-thon.

I miss the dancing in the dark USA days. ;P

I'll fool them all yet!!! watch out you youngsters! make way on the dance floor!